Internal Dispute resolution procedures

We will seek to deal with disputes fairly and expeditiously. If you have cause to make a complaint, then write to

Customer Satisfaction
Konkrete Distributed Registries Ltd
Level 1, 20 Queen st
Melbourne, VIC 3000

or email

If the matter remains unresolved, you may contact the Australian Financial Complaints Authority (AFCA) which Konkrete Distributed Registries Limited is a member with membership number 72775. The Australian Financial Complaints Authority (AFCA) is an external dispute resolution scheme that considers and resolves complaints from consumers and small businesses about financial products or services.